Building for Voice: Home vs Work.

The remarkable uptake of smart speakers in homes in recent years is testament to the rapidly maturing voice first automation space.  Household penetration in the U.S. is growing fast and customers are comfortable having them around. The stakes are high as evident by the trend in global revenues for the smart speaker market. Gaining unfettered …

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How is AI changing your workplace?

I’m as guilty of confirmational bias as the next voice entrepreneur and wholeheartedly accept Gartner’s prediction that by 2023, 25 percent of employee interactions with applications will be via voice, up from under 3 percent in 2019. As workloads and expectations on employees increase, so will their need for tools to free up time for …

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Adoption of Voice – at work but not the workplace

Smart speakers have surprised many people in how quickly they have become mainstream and have driven acceptance of voice. Voicebot’s survey in January 2019 showed smart speaker adoption reached 29% of the adult population in Australia compared to 26% in the USA at the end of 2018. Canalys’s latest report predicts the global units installed …

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