Future of Work: Is AI proving the Luddites right?

Workmen Take Out Their Anger on the Machines Giclee Print by C.l. Doughty The Luddite Fallacy is the belief that automation and technological advancement causes the loss of jobs without seeing beyond the short term truth and acknowledging the wealth and new roles created in the longer term. The premise has always been that automation …

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How organizations are approaching AI Adoption today.

A lot has been written about how Artificial Intelligence is coming to our workplace. How productivity boosts and customer engagement will deliver bottom line returns to justify the capital spend. It’s a seductive pitch for the employer. So where are organizations focused on adopting Artificial Intelligence into their organisation? Creating and sustaining competitive advantage are …

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Designing for Voice – Is there such a thing as too effortless?

What’s the best control scheme for recording voice? Is it better to push to talk, to hold on to a button and record or should it be tap to start, where the user hits record to start and stops when they hit stop? This is one of the recurring arguments we’ve had for the last …

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Developing for voice – give users time to think

One of the more surprising aspects of developing voice-first applications has been just how easy it is to inadvertently induce anxiety in your user. As an example, one of our earlier MVPs was a voice-first Gmail client that let you respond to any email you received via a push-to-talk interface. Our target customer was the …

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