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Thinking Efficiently: How to deal with Cognitive overload

We live in a world of constant stimulation. Where data is pumped to us through multiple channels both in real time and asynchronously. Our primary place of work is no longer just our physical locale but an ever expanding virtual realm of shifting workspaces with differing workflows. This unprecedented level of knowledge and connectedness has …

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Making meetings effective

I have too many meetings. I know it’s a consequence of collaboration and being inclusive in the workplace. I appreciate team gatherings are great to build relationships, nurture innovation and ensure clear exchange of information. All undeniably important benefits that spur productivity overall. Why then do so many of us loathe having to attend more …

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Trusting AI: when accuracy is not enough

Software programming is inherently deterministic; built on instructions that could be reviewed at a human scale. There’s trust in the system as the flow of code makes the behaviour predictable and traceable. Machine learning based solutions process large data sets through their algorithms and the complexity makes it hard to interpret how decisions came about. …

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Building for Voice: Home vs Work.

The remarkable uptake of smart speakers in homes in recent years is testament to the rapidly maturing voice first automation space.  Household penetration in the U.S. is growing fast and customers are comfortable having them around. The stakes are high as evident by the trend in global revenues for the smart speaker market. Gaining unfettered …

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3 Ways to Positive Communication

When I was a new graduate working in a high pressure hospital environment; I would be in awe of the effortless way the specialists would manage their teams all the while radiating an aura of reassuring competence. Their teams would know what was needed and when the inevitable emergency would come crashing through the swinging …

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How is AI changing your workplace?

I’m as guilty of confirmational bias as the next voice entrepreneur and wholeheartedly accept Gartner’s prediction that by 2023, 25 percent of employee interactions with applications will be via voice, up from under 3 percent in 2019. As workloads and expectations on employees increase, so will their need for tools to free up time for …

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