Building for Voice: Home vs Work.

The remarkable uptake of smart speakers in homes in recent years is testament to the rapidly maturing voice first automation space.  Household penetration in the U.S. is growing fast and customers are comfortable having them around. The stakes are high as evident by the trend in global revenues for the smart speaker market. Gaining unfettered …

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3 Ways to Positive Communication

When I was a new graduate working in a high pressure hospital environment; I would be in awe of the effortless way the specialists would manage their teams all the while radiating an aura of reassuring competence. Their teams would know what was needed and when the inevitable emergency would come crashing through the swinging …

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How is AI changing your workplace?

I’m as guilty of confirmational bias as the next voice entrepreneur and wholeheartedly accept Gartner’s prediction that by 2023, 25 percent of employee interactions with applications will be via voice, up from under 3 percent in 2019. As workloads and expectations on employees increase, so will their need for tools to free up time for …

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The power of being present at meetings

Photo by Brooke Cagle on Unsplash Have you ever had a meeting where you feel like you’re both playing Battleship? Dueling laptops facing off just inches apart; mobiles and coffee cups perched precariously on the way too small table. Even though you’re meant to be getting together for a meeting, there’s barely any eye contact …

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Adoption of Voice – at work but not the workplace

Smart speakers have surprised many people in how quickly they have become mainstream and have driven acceptance of voice. Voicebot’s survey in January 2019 showed smart speaker adoption reached 29% of the adult population in Australia compared to 26% in the USA at the end of 2018. Canalys’s latest report predicts the global units installed …

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